This Cookie Policy describes the cookies that Colorado Housing and Finance Authority (“CHFA”, "we", "us" or “our”) uses when you visit our website located at www.chfainfo.com, and each of our associated domains (together, the "Sites"), and other services of ours that you use when you communicate with us (collectively, the "Services").

Effective Date

This Cookie Policy is effective as of March 2024.

What Are Cookies?

A "cookie" is a small test file placed on your hard drive by our web server that helps our site to be much more intuitive when you request information. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the Cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

Why Do We Use Cookies?

We use cookies to get a better understanding of how you use our website and interact with content. We may use cookies for remembering your language preferences or not requiring you to sign in every time you visit the website. These cookies may also track your geolocation so that we can offer deals and prices specific to your location. Also, we may use your usage data to provide targeted advertisements on third party websites. A more comprehensive list of cookies and uses are outlined below.

What Kind of Cookies Are Used?

CHFA uses both first- party and third-party cookies on our website. The first-party cookies used are issued by CHFA’s domain. They serve many purposes (outlined in the “Types of Cookies” section below), generally to render basic website functionality, location preferences, and more.

In addition, third-party cookies belonging to other parties, including business partners and service providers, are used by the website. Specifics on these cookies are outlined in the “Third-Party Cookies” section below.

Types of Cookies

In general, there are three categories of cookies that are used:

  • Essential Cookies: These cookies are automatically placed on your computer or device when you access a website or take certain actions on a website. These cookies are used only to transmit the data online and are strictly necessary to make a website operational.
  • Non-Essential Cookies: Non-essential cookies and other technologies are only placed on the user’s device if the user has given consent to do so.
  • Analytics Cookies: Analytics cookies are cookies that track how users navigate and interact with a website. The information collected is used to help the website owner make performance or critical improvements.

Detailed Cookie Information

Cookie name

Purpose/Description

Type

Category

Microsoft Antiforgery

Helps protect against cross-site request forgery (also known as XSRF or CSRF)

non-essential

Third Party

CMSCookieLevel

Specifies which cookies are allowed by the visitor.

Essential

First Party

CurrentContact

Stores the GUID of the contact related to the current site visitor. Used to track activities on the website.

Analytics

First Party

acceptedCookies

Indicates whether or not the user has taken an action on the consent policy popup.

Essential

First Party

ReturnUrl

Stores the URL of the referring page, to allow the "Thank You" button to return a user to their original page after a form is submitted

non-essential

First Party

ai_user

Microsoft Application Insights collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.

Analytics

Third Party

ai_session

Microsoft Application Insights collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

Analytics

Third Party

ARRAffinity

Set by the Azure infrastructure to help load balance the application.

Essential

Third Party

ARRAffinitySameSite

Set by the Azure infrastructure to help load balance the application.

Essential

Third Party

Live Help Now Chat

Used by the LiveHelpNow widget. A temporary session cookie is used that identifies the visitor; however no personally identifiable information is stored within the cookie.

Essential

Third Party

Google Analytics Measures web traffic and activity – syncs with Google marketing products   Analytics Third Party

 

How Long Will Cookies Remain

Cookies stay on your device(s) for differing amounts of time, depending on whether it is a “persistent” or “session” cookie:

Persistent cookies: These cookies are used to remember your preferences on the website, to analyze user behavior to establish patterns of usage and preferences, and to improve functionality of the website. They remain on your computer or device until they either expire or are deleted by you. They persist even after you close the browser and restart your computer.

Session cookies: These cookies are used to remember your activity during the course of the current website visit. They are temporary and only stay on your computer or device until you stop the current browsing session.

How to Manage Cookie Preferences

As a user, you have the right to reject, delete, or otherwise limit the use of any and all types of cookies used while visiting CHFA’s website. You can change your cookie preferences by adjusting your browser setting. Be aware most browsers automatically accept cookies, so if you do not want cookies to be used, you may need to proactively delete or block the cookies. However, many of the cookies are important for the intended use of the website, so rejecting, deleting, or limiting the use of cookies may not result in optimal functionality of the website. For more information on cookies and how to manage preferences, please refer to this external resource: https://www.aboutcookies.org/how-to-delete-cookies/

Contact Information

For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us here or by phone at 303.297.2432 or toll free 800.877.2432 or mail us at Colorado Housing and Finance Authority, 1981 Blake Street, Denver, Colorado, 80202