Location: Attendee Hub (https://cvent.me/oLemaz)

Log in: 8:55am

Class: 9:00am to 11:00am MT

Are you facing retirement or turnover of key positions in your organization?

There is no excuse for losing institutional knowledge. It takes new skills, new plans, and some hard work. We’ll explore what you can do to protect your team from lost information and departing personnel.

Why worry about knowledge transfer? On the surface, knowledge transfer is a set of practical ways to get information from one part of the organization to another. It includes how to collect, store, and make vital information available to others who need it. Ideally, every job description should outline ways to save critical information.

In a deeper way, transferring and sharing information within the organization is worth millions of dollars and thousands of hours. Much of the turnover witnessed within corporations is a result of frustrated employees who want to do a good job but can’t because they don’t have the information they need. They may feel their hands were tied and it might be less frustrating somewhere else. Unfortunately, too many of these good-hearted souls find the same issue at the next place.

This session will demonstrate how knowledge transfer and succession planning can help us to retain the talent we desperately need to keep.

Cost: $75 member; $85 nonmember