chfareach: Interviewing Skills for Affordable Housing Managers, Webinar
October 15, 2024 8:55am - 12:00pm MT
Online
Location: Attendee Hub (https://cvent.me/lndeer)
Log in: 8:55am
Class: 9:00am to Noon MT
One of the most important skills any affordable housing manager can possess is the ability to interview applicants and residents and obtain the information required to determine eligibility.
This is also one of the greatest weaknesses of many affordable housing managers.
This three-hour session focuses on the interview process and provides concepts and tools that will aid managers as they conduct their interviews. Techniques apply to all interview settings including initial eligibility interviews, interim certifications, and annual recertifications. The primary emphasis is on the initial eligibility interview since it is so critical to the housing process.
The skills taught during this session will also assist managers in detecting fraud and dealing with third parties when resolving discrepancies.
This class will be recorded and available to registered participants in the Attendee Hub (https://cvent.me/lndeer) until November 30, 2024.
Cost: $120 nonmember